Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(A) What information do we collect?

We may collect, store and use the following kinds of personal data:

1. information about your computer and about your visits to and use of this website.
2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
3. information that you provide to us for the purpose of registering with us.
4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
5. any other information that you choose to send to us.

(B) Cookies

Customer/User Identification and Log-In

A temporary cookie is currently used to identify a user during the registration and checkout processes. When a user provides a username (email address) and password to "log into" this Web Site, either as an existing or a new user, a temporary cookie is set which identifies the applicable user account.

This temporary cookie is maintained until the user:

1. Clicks the log out button.
2. Closes down their browser session.
3. Manually clears the User identification cookie.

User Log-In Caching

Within this Web Site cookies may in the future be used to save the visitor's password (if and when this facility is provided) so that it does not have to be re-entered at each new visit.

If the user has chosen "remember login and password", the following two items above will be encoded within cookies:

• unique Customer ID.
• login state.

If a "registered" user to this Web Site returns to the site without logging in, the ID stored in the cookie can be used to track the user (unless the user manually deleted the cookie, at which point the server may automatically regenerate another cookie).

Basket Functionality

This Web Site also utilises cookies for the identification of baskets. When a user clicks an "Add to Basket" button for the first time during a browsing session a temporary cookie is set to identify a unique Basket ID for that user.

Any items that the user chooses to add to the basket are associated with the unique Basket ID until the user either:

1. Closes down their browser session.
2. Places an order.
3. Removes all items from their current basket.
4. Manually clears the Basket Cookie.

The temporary cookie is cleared when any of the above events occur.

Basket Caching

This Web Site may, at some point in the future utilise non-temporary cookies or (ie having a limited or unlimited lifespan) to enable basket identifiers to be stored for longer than a single browsing session.

Non-temporary cookies would only be used to enhance the user experience and avoid the need for new basket identifiers to be issued during each new user session.

Non-temporary basket cookies would remain until the user:

1. Places an order.
2. Removes all items from their current basket.
3. Manually clears the Basket Cookie

(C) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

1. improve your browsing experience by personalising the website;
2. send to you goods purchased via the website, and supply to you services purchased via the website;
3. send statements and invoices to you, and collect payments from you;
4. send you general commercial communications;
5. send you email notifications which you have specifically requested;
6. send to you [our newsletter and other] marketing communications
7. relating to our business which we think may be of interest to you by post or by email or similar technology (you can inform us at any time if you no longer require marketing communications)
8. Deal with enquiries and complaints made by or about you relating to the website; and
9. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, Sage Pay You should only provide your personal information to Sage Pay after reviewing the Sage Pay privacy policy.

We will share information with Sage Pay only to the extent necessary for the purposes of processing payments you make via our website.

(D) Disclosures

We may disclose information about you to [any of our employees, officers, agents, suppliers or subcontractors] in so far as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

1. to the extent that we are required to do so by law;
2. in connection with any legal proceedings or prospective legal proceedings;
3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
4. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

(E) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

(F) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(G) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(H) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to sales@oraclestorage.co.uk